Privacy Policy
Last updated: September 28, 2025
Dmitrii Strashkov PR Video produkcija i iznajmljivanje video i foto opreme Raskat Beograd (hereinafter referred to as "Company," "we," "us," or "our") is committed to protecting the confidentiality and security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our website and rental services.
1. Overview and Consent
By using our website and services, you agree to this Privacy Policy and give your explicit consent to the collection, processing, and, where necessary, cross-border transfer of your data.
2. Data We Collect
2.1 Personal Information
We may collect and process the following data:
2.2 Technical and Anonymous Data
3. How We Use Your Data
We use your information to:
4. Document Verification at Equipment Pickup
When you come to our office to pick up equipment, we may request a valid identity document and verify its authenticity using the automated verification service SUMSUB.
5. Cookies and Analytics
We use cookies, Google Analytics (Google Ireland Ltd.), and Yandex.Metrica (Yandex LLC, Russia) to analyze website traffic and improve user experience.
You may disable tracking by:
We do not sell or rent your personal data to third parties. However, your data may be shared with our service providers, including:
7. International Data Transfers
Your data may be transferred outside Serbia, including:
8. Data Retention
We apply technical and organizational security measures, including:
You have the right to:
11. Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect data from children without parental consent.
12. Updates to This Policy
We reserve the right to modify or update this Privacy Policy at any time. The current version is always available on our website, with the date of the last update indicated at the top of this document. In case of significant changes, we will notify you via email or other available means so that you can review the updated version.
13. Contact Us
Dmitrii Strashkov PR Video produkcija i iznajmljivanje video i foto opreme Raskat Beograd
📧 Email: manager@raskat.rent
📞 Phone: +381 61 114 26 94
🏢 Address: Terazije 5, Belgrade
Last updated: September 28, 2025
Dmitrii Strashkov PR Video produkcija i iznajmljivanje video i foto opreme Raskat Beograd (hereinafter referred to as "Company," "we," "us," or "our") is committed to protecting the confidentiality and security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our website and rental services.
1. Overview and Consent
By using our website and services, you agree to this Privacy Policy and give your explicit consent to the collection, processing, and, where necessary, cross-border transfer of your data.
2. Data We Collect
2.1 Personal Information
We may collect and process the following data:
- First name, last name, date of birth
- Passport or ID card number, expiration date
- Contact information (phone number, email)
- Rental history and inquiries
2.2 Technical and Anonymous Data
- IP address, device type, operating system
- Website pages visited and browsing history
- Cookies and other tracking technologies
- Data from analytics services (Google Analytics, Yandex.Metrica): pages visited, time on site, clicks, geography, device, browser
3. How We Use Your Data
We use your information to:
- conclude and perform rental agreements
- communicate with you regarding services and support
- verify client identity and reduce fraud risk
- analyze visitor behavior to improve our website
- enhance security and prevent abuse
4. Document Verification at Equipment Pickup
When you come to our office to pick up equipment, we may request a valid identity document and verify its authenticity using the automated verification service SUMSUB.
- The document data is transmitted in encrypted form and used exclusively for verification purposes.
- We do not store the document image longer than necessary for equipment handover.
- Only the verification result (“passed” or “failed”) and the date are stored in our internal system.
5. Cookies and Analytics
We use cookies, Google Analytics (Google Ireland Ltd.), and Yandex.Metrica (Yandex LLC, Russia) to analyze website traffic and improve user experience.
You may disable tracking by:
- adjusting your browser settings,
- using Google’s opt-out tool,
- or Yandex’s opt-out tool.
We do not sell or rent your personal data to third parties. However, your data may be shared with our service providers, including:
- Tilda Publishing (Russia) — platform hosting our website (form data storage and processing)
- SendGrid (Twilio Ireland Ltd., EU) — for transactional emails and notifications
- Google Analytics (Google Ireland Ltd.) — for website analytics
- Yandex.Metrica (Yandex LLC, Russia) — for behavior analytics
- SUMSUB — for identity verification at equipment pickup
- Courier and logistics partners — for equipment delivery (if needed)
7. International Data Transfers
Your data may be transferred outside Serbia, including:
- servers of Tilda Publishing and Yandex.Metrica located in the Russian Federation
- servers of Google LLC in the USA when using Google Analytics
8. Data Retention
- Application and contact data (name, contact details, document number) are stored no longer than 24 months after the last rental.
- Copies or photos of documents taken during the visit are deleted no later than 30 days after the equipment is returned.
- In case of disputes or unpaid debts, data may be stored longer — until resolution or expiration of the statutory limitation period.
- Contract information (full name, document number) may remain in rental agreements and accounting records for the legally required retention period (typically 3–5 years).
We apply technical and organizational security measures, including:
- SSL encryption of transmitted data
- access control to personal information
- regular security audits
You have the right to:
- request access to your personal data
- correct inaccurate information
- request deletion of your data (subject to legal retention requirements)
- opt-out of analytics and marketing communications
11. Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect data from children without parental consent.
12. Updates to This Policy
We reserve the right to modify or update this Privacy Policy at any time. The current version is always available on our website, with the date of the last update indicated at the top of this document. In case of significant changes, we will notify you via email or other available means so that you can review the updated version.
13. Contact Us
Dmitrii Strashkov PR Video produkcija i iznajmljivanje video i foto opreme Raskat Beograd
📧 Email: manager@raskat.rent
📞 Phone: +381 61 114 26 94
🏢 Address: Terazije 5, Belgrade