RENTAL TERMS AND CONDITIONS
To rent equipment, please fill out the client form using the link below – this is a required step for processing your rental.
🔗 Register
Registration speeds up the process: after completing it, you can submit rental requests directly through the website or via private messages in messengers (Telegram, WhatsApp, Viber).
If you haven’t received a response, call us at +381611142694 – we’re always available!
🔗 Register
Registration speeds up the process: after completing it, you can submit rental requests directly through the website or via private messages in messengers (Telegram, WhatsApp, Viber).
- Rentals are available only for clients 18 years and older.
- The form must be fully completed, including links to your social media profiles and personal information.
- A passport is required for contract signing on your first visit.
If you haven’t received a response, call us at +381611142694 – we’re always available!
Booking:
You can order equipment through:
Pickup & Return:
Our manager will contact you to confirm your order. You can pick up and return the equipment at Terazije 5 or request delivery.
⏰ Working hours: 9:00–23:00, every day.
Important:
You can order equipment through:
- The website by adding items to your cart.
- Phone: +381611142694.
- Email: manager@raskat.rent.
- Messengers: Telegram, WhatsApp, Viber.
Pickup & Return:
Our manager will contact you to confirm your order. You can pick up and return the equipment at Terazije 5 or request delivery.
⏰ Working hours: 9:00–23:00, every day.
Important:
- Minimum rental period – 24 hours.
- Please place your order at least one day in advance (but we always try to accommodate urgent requests if equipment is available).
- A passport or personal ID is required when receiving the equipment.
- Payment options: cash or card.
- Inform us in advance if you need to change the rental period.
- Rental extensions must be confirmed in advance, as the equipment may be booked by another client.
In most cases, a deposit is not required – you simply take the equipment and use it. However, for certain equipment, a cash deposit may be needed, with the amount specified in the rental agreement.
When is a deposit NOT required?
✅ If you are working with our specialist, technician, or lighting expert.
✅ If the equipment is not classified as high-value gear.
How does it work?
When is a deposit NOT required?
✅ If you are working with our specialist, technician, or lighting expert.
✅ If the equipment is not classified as high-value gear.
How does it work?
- Payment: The deposit is paid in cash upon receiving the equipment.
- Deposit amount: Specified in the rental agreement.
- Refund: The deposit is returned immediately after the equipment is returned in good condition.
Yes, it is possible. Contact our manager, and we will send you the details and an invoice.
1. Social Media & Reviews
- Leave a review on Google or Yandex Картах: – get a 5% permanent discount get a 5% permanent discount.
- Tag us on Instagram @raskat.rent – get a 10% discount on every order if you tag us when placing your rental.
- Discounts can be combined: Review + Instagram tag = up to 15% off one order.
The more rentals you make, the higher your personal discount. We value our regular clients and offer a flexible loyalty system.
3. Long-Term Rentals
For rentals of 7 days or more, the discount is calculated individually, depending on the duration and type of equipment.
We understand that unexpected situations, including rescheduling, may arise in life. If you need to cancel or reschedule your order, please inform us in advance, as early as possible, so that we can prepare for any changes. We kindly request you to do this at least 24 hours before the start of the rental to avoid misunderstandings and inconvenience for both our customers and our company.
Of course, and it's absolutely free. We'll show, explain, and assist you. Please contact our manager to coordinate the time of your visit, as the equipment you are interested in may be reserved for another client. Also, we remind you that you can receive the necessary consultation by phone or through social media.
We ensure that equipment delivery occurs smoothly and safely for all our customers. Therefore, we offer a delivery service within Belgrade for a fixed fee.
One-way delivery: 25 euros
Round-trip delivery: 50 euros
If you require delivery outside Belgrade, we will calculate the cost individually. However, please note that delivery is only available to customers whose applications have been approved by our security service.
It is essential to consider that the delivery location must be provided by the customer, and all conditions for equipment inspection must be met (for example, a power source may be needed to check lighting equipment).
Courier acceptance of the equipment (i.e., returning the equipment) is based on an acceptance report without inspecting the quality of the returned items. The equipment's quality will be verified by a manager upon its return to our company's office.
One-way delivery: 25 euros
Round-trip delivery: 50 euros
If you require delivery outside Belgrade, we will calculate the cost individually. However, please note that delivery is only available to customers whose applications have been approved by our security service.
It is essential to consider that the delivery location must be provided by the customer, and all conditions for equipment inspection must be met (for example, a power source may be needed to check lighting equipment).
Courier acceptance of the equipment (i.e., returning the equipment) is based on an acceptance report without inspecting the quality of the returned items. The equipment's quality will be verified by a manager upon its return to our company's office.
In our rental service, to support your shootings, you can book additional services and assistance from specialists:
Camera Mechanic:
Shift duration: 10 hours (on-site)
Cost per shift: 150 euros
Cost for 1 hour of overtime: 25 euros
No lunch/break: +2 hours of overtime
Current lunch break: +1 hour of overtime
Assistant (equipment support):
Shift duration: 10 hours (on-site)
Cost per shift: 90 euros
Cost for 1 hour of overtime: 15 euros
Sound Engineer:
Shift duration: 10 hours (on-site)
Cost per shift: 200 euros
Cost for 1 hour of overtime: 30 euros
Gaffer:
Shift duration: 10 hours
Cost per shift: 200 euros
Cost for 1 hour of overtime: 40 euros
Lighting Technician:
Shift duration: 10 hours
Cost per shift: 150 euros
Cost for 1 hour of overtime: 25 euros
Camera Mechanic:
Shift duration: 10 hours (on-site)
Cost per shift: 150 euros
Cost for 1 hour of overtime: 25 euros
No lunch/break: +2 hours of overtime
Current lunch break: +1 hour of overtime
Assistant (equipment support):
Shift duration: 10 hours (on-site)
Cost per shift: 90 euros
Cost for 1 hour of overtime: 15 euros
Sound Engineer:
Shift duration: 10 hours (on-site)
Cost per shift: 200 euros
Cost for 1 hour of overtime: 30 euros
Gaffer:
Shift duration: 10 hours
Cost per shift: 200 euros
Cost for 1 hour of overtime: 40 euros
Lighting Technician:
Shift duration: 10 hours
Cost per shift: 150 euros
Cost for 1 hour of overtime: 25 euros
Yes, it is possible. To do so, please contact us via Telegram or email.
- We operate strictly under official contracts. The material responsibility for the subrented equipment lies with the Rental service. Clients also sign a contract where the responsibility for the equipment is on the client.
- Before renting, we verify clients based on their passport information and social media to ensure their affiliation with the industry. Large equipment sets are provided with our specialist.
- Equipment is booked only if it is available under the required dates for clients. We handle the storage and delivery of equipment ourselves. The return time depends on the client's return time.
- Settlements with each subrenter are documented in a table. Subrenters can always check how much Rental owes them for the rented equipment.
- Equipment is labeled with barcodes and serial numbers to prevent substitution. The labels are durable and protected against moisture and dust. No residue is left from the stickers' adhesive
In 90% of cases, all equipment is charged, but there are instances when one client returns equipment, and it is immediately rented by the next. To ensure that the equipment is fully charged, please specify this in your request or inform the manager.
